Church maintenance request software for the hallway
For trustees, facilities volunteers and the secretary who should not be the only memory of what broke.
Start on the Free plan
What a church maintenance request is for
A light is out over the serving window. A latch on the nursery changing table is loose. The person who noticed it is not the person who will fix it, and a sticky note on the office door is how that request usually dies. Church maintenance request software turns the note into a ticket: where it is, what is wrong, who reported it, and whether it is still open.
The facilities screen lists those tickets. An open ticket is waiting. A ticket in progress has someone on it. A finished ticket is closed so the list does not grow forever. The same area holds a time clock for facilities staff and a day log, so the hours and the repairs are not in two notebooks. Room booking answers whether the hall is already booked on Saturday. This page answers “the hall’s light is out.” They are neighbors, not the same job.
How a request gets from the hallway to the list
Post a code in the room, the bathroom or the hallway. Someone who sees a problem scans it and files the ticket without needing a staff login to describe a leak. The ticket lands on the facilities list with a number, a place and the issue. A facilities lead marks it in progress and then done.
You can also refresh the list from the office when you are the one who heard about the problem by phone. The point is a single list the team trusts. If the room itself needs to be reserved for the repair, book the room on the room booking page. If the problem is a person who needs a visit rather than a building that needs a wrench, that belongs in pastoral care, not on a maintenance ticket.
Who it is for
It is for the trustee or the facilities volunteer who is tired of hearing about a problem for the third time because the first two reports never landed. It is for a secretary who should not be the only memory of what broke. It is for a church that wants a code on the wall so a member can report the problem in the moment, while they are looking at it.
Maintenance tickets, the codes that open them, and the facilities time clock are part of the Free plan. You do not need Ministry Pro to track a repair by hand. Room booking is where you reserve the space. Children’s check-in is the nursery those tickets sometimes mention. The home page is where the church account starts.
What you get
- Tickets with a place, a description, a status and who reported the problem.
- Codes you post in a room so someone can file a ticket from the hallway.
- A time clock and a day log for facilities staff, next to the tickets.
How it works
- Post a code where people will see a problem.
- The ticket lands on the facilities list.
- Mark it in progress, then done, so the list stays trustworthy.
Church maintenance requests
Start on the Free planPlan and price
Maintenance tickets, posted codes and the facilities time clock are part of the Free plan.
Questions people ask
What is church maintenance request software?
A ticket list for the building. Each ticket has a place, a description, a status such as open or in progress, and who reported it. Codes posted in the building let someone file a ticket from the room.
Is this the same as reserving a room?
No. Room booking holds a room for a time and warns you when it is already taken. A maintenance request says something in the building needs a repair. A church uses both.
Can facilities staff track their hours?
Yes. The same facilities area includes a time clock and a day log, next to the tickets and the codes.
Does someone need a staff login to report a problem?
No. A code posted in the room opens a form. The ticket lands on the facilities list with the place and the issue, and a facilities lead marks it in progress and then done.